REID Consulting

Privacy policy

Privacy policy

Last updated: 10 June 2026. REID Consulting (“we”, the “Data Controller”) attaches great importance to protecting your personal data. This policy describes the processing we carry out, in accordance with Law No. 2017-20 of 20 April 2018 establishing the Digital Code in the Republic of Benin (in particular its Book Five on the protection of personal data) and under the supervision of the Personal Data Protection Authority (APDP).

Data controller

REID Consulting · Lot 4F Yolomahouto, Godomey, Abomey-Calavi, Cotonou (Benin). Email: info@reid-consulting.org · Phone: +229 01 95 95 54 78.

Data we collect

  • Contact form and “Describe your need”: name, email and a description of your need (you provide this information voluntarily).
  • Newsletter: your email address.
  • Expert / trainer pool: identity, contact details, CV, diplomas, languages and experience : some of which may be sensitive data.
  • Online training: learner account, progress, certificates and payment information (mobile money or card).
  • Browsing: strictly necessary cookies and language preference.

Purposes and legal bases

  • Responding to your requests and proposals : pre-contractual measures and legitimate interest.
  • Sending you our news : your consent (revocable at any time).
  • Managing the expert pool and applications : your consent and performance of the relationship.
  • Providing online training : performance of the contract and legal (accounting) obligations.
  • Improving and securing the site : legitimate interest.

Artificial-intelligence processing

Some features rely on an AI provider (Mistral AI, infrastructure located in the European Union), across two strictly separated tiers: (1) a PUBLIC tier for the site's public content and the text of your need (no personal contact details are sent to the model); (2) a CONFIDENTIAL tier for consultant CVs and profiles, learning data, internal notes and : only with your explicit consent · CVs uploaded by external applicants. The provider does not use your data to train its models and applies a limited retention period (around 30 days) for abuse-prevention purposes. For CV uploads, offline extraction (without AI) remains available if you decline AI analysis. Should the service be unavailable, manual alternatives are maintained.

Recipients and processors

Your data is accessible to authorised REID staff and, where applicable, to our processors: the AI provider (Mistral AI, EU), the site host and the online-training payment providers. We do not sell your data and do not share it for third-party advertising.

Transfers outside Benin

Some operations (AI, hosting) may involve processing in the European Union. Such transfers are carried out with appropriate safeguards, in compliance with the Digital Code.

Retention period

  • Contact requests and leads: for as long as necessary to process them, then limited archiving.
  • Newsletter: until you unsubscribe.
  • Expert/trainer files: for the duration of pool membership or until you withdraw your consent.
  • Learners: statutory accounting and contractual periods.
  • CVs analysed for pre-filling: transient processing : the file is not kept by the analysis feature; it is stored only if you submit your application.

Your rights

In accordance with the Digital Code, you have the rights of access, rectification, erasure, objection, restriction and portability, as well as the right to withdraw your consent at any time. To exercise them, write to info@reid-consulting.org (proof of identity may be requested).

Complaint

If you believe your rights are not being respected, you may lodge a complaint with Benin's Personal Data Protection Authority (APDP).

Cookies

The site uses cookies strictly necessary for its operation and to remember your language, together with a consent banner. No third-party advertising tracking is enabled by default.

Security

We implement appropriate technical and organisational measures: access control, encryption of secrets, restricted access to uploaded files and logging of sensitive actions.

Policy updates

This policy may be updated; the date of the last update appears at the top of the page.

Reference document drafted on the basis of the Digital Code (Law No. 2017-20). It is recommended to have it validated by legal counsel and, where applicable, to complete the formalities required by the APDP.